OrgMyHome

Privacy Policy

Last updated: 26 November 2025

1. Introduction

This Privacy Policy explains how OrgMyHome (operated by Sonrai Consulting Ltd) collects, uses, and protects your personal data. We comply with the UK GDPR, EU GDPR (where applicable), and relevant online safety standards.

2. Data We Collect

We may collect:

  • Account data: name, email address, password (encrypted).
  • Household data: names or nicknames of household members, relationships, household configuration.
  • Usage data: tasks created, events, settings, interaction logs.
  • Email data: forwarded emails you send to your household inbox for processing.
  • Device and technical data: IP address, browser type, operating system.
  • Country-level location data: derived from IP address for analytics.

We do not sell any personal data.

3. How We Use Your Data

We use your data to:

  • Provide and maintain the OrgMyHome service.
  • Process forwarded emails to extract events and tasks.
  • Facilitate household task management and organisation.
  • Ensure safety and prevent misuse.
  • Improve the app and understand how it is used (only with anonymised and aggregated data).
  • Communicate with you about updates or support.

4. Legal Bases for Processing

Depending on your region, we rely on:

  • Contract: to provide the service you signed up for.
  • Consent: for optional features and analytics cookies.
  • Legitimate interests: app analytics, security, and misuse prevention.
  • Legal obligations: where required for compliance.

5. Children's Data

OrgMyHome allows adults to enter information about children as part of their household. We process this data only to provide the service. We do not profile children or use their data for analytics.

Adults adding children are responsible for providing accurate information and ensuring they have lawful authority to do so.

For more details, see our Children's Privacy Notice.

6. Data Sharing

We may share data with:

  • Service providers (e.g., hosting, email processing) under strict data protection agreements.
  • Authorities if legally required.

We do not sell or share data with advertisers.

7. International Transfers

Your data is stored in the European Union (Frankfurt, Germany). If data is transferred outside the UK or EU, we ensure adequate safeguards (e.g., Standard Contractual Clauses, UK Addendum, adequacy decisions).

8. Data Retention

We retain personal data only as long as needed to provide the service or comply with legal obligations. You may request deletion at any time.

  • Account data: retained until you delete your account.
  • Processed emails: retained for 2 years, then automatically deleted.
  • Security logs: retained for 90 days.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion.
  • Object to processing.
  • Port your data.
  • Withdraw consent.

To exercise these rights, contact us at the address below.

10. Security

We use industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, secure password hashing, and access controls.

11. Cookies

We use cookies to provide essential functionality and, with your consent, analytics. See our Cookie Policy for details.

12. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we will notify you via the app or email.

13. Contact

If you have privacy questions or requests:

Sonrai Consulting Ltd
Email: privacy@orgmyhome.com